Terms and Conditions
Effective Date: [April 1, 2026]
Welcome to Unbrako Pvt Ltd, an e-commerce platform operated by us, a fasteners manufacturing company specializing in screws, bolts, nuts, washers, and related industrial hardware. These Terms and Conditions govern your access to and use of our website https://unbrako.com/ , including all purchases made through the Site.
By accessing the Site, placing an order, or using any services offered through the Site, you agree to be bound by these Terms. If you do not agree, you must not use the Site or make any purchases. We reserve the right to update these Terms at any time; continued use of the Site after changes constitutes acceptance.
- Eligibility
You must be at least 18 years old and have the legal capacity to enter into contracts to use the Site. By using the Site, you represent that you meet these requirements. Businesses using the Site on behalf of their entity represent that they have authority to bind that entity.
- Account Registration
To place orders, you may need to create an account. You agree to:
Provide accurate, current, and complete information during registration.
Maintain the confidentiality of your account credentials.
Notify us immediately of any unauthorized use.
We reserve the right to suspend or terminate accounts for violations of these Terms.
- Orders and Acceptance
Order Placement: All orders are offers to purchase Products. We reserve the right to accept, reject, or cancel any order for any reason, including stock availability, pricing errors, or suspected fraud.
Order Confirmation: Upon acceptance, we will send a confirmation email. This does not guarantee fulfillment; we may cancel even confirmed orders.
Pricing: Prices are in multiple currencies as per the country selection and exclude taxes, shipping, and duties unless stated otherwise. We reserve the right to correct pricing errors.
Taxes: You are responsible for all applicable taxes, including sales, use, VAT, GST, or import duties.
- Shipping and Delivery
Shipping: Products ship from Location: India. Estimated delivery times are provided but not guaranteed. Delays due to carriers, weather, or other events are not our liability.
Shipping Costs: Calculated at checkout and added to your order total.
Risk of Loss: Title and risk of loss pass to you upon delivery to the carrier.
International Shipping: Additional fees, customs duties, and import taxes may apply. You are responsible for compliance with import regulations.
- Payment Terms
Accepted Methods: We accept major credit cards, debit cards, UPI (for domestic).
Payment Due: Full payment is required at checkout unless credit terms are pre-approved for business accounts.
Credit Terms: Approved customers must pay invoices within defined time [ ] of shipment. Late payments accrue interest at [ ].
Refunds: Processed per our Returns policy (Section 8). All refunds in original payment currency.
- Products and Specifications
Products are manufactured to industry standards (e.g., ASTM, ISO). Specifications are for general guidance; consult technical data sheets for precise details.
We warrant Products against defects in material and workmanship for [1 year] from shipment.
Images and descriptions are illustrative; actual Products may vary slightly.
- Warranties and Disclaimers
Limited Warranty: Products are warranted to be free from defects for [e.g., 1 year]. Defective Products will be repaired, replaced, or refunded at our discretion, subject to inspection.
Exclusions: No warranty for misuse, improper installation, or non-standard applications.
DISCLAIMER: EXCEPT AS EXPRESSLY STATED, ALL PRODUCTS AND SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DISCLAIM ALL OTHER WARRANTIES, EXPRESS OR IMPLIED.
- Returns, Refunds, and Cancellations
Standard Returns: Unopened, unused Products in original packaging may be returned within [ __ days] for refund or exchange.
Defective/Short Shipments: Contact us within [7 days] of receipt for return authorization. Prepaid shipping for approved returns.
Non-Returnable: Custom orders, cut-to-length items, hazardous materials, or special orders.
Process: Returns must include RMA (Return Merchandise Authorization) number. Refunds issued within [10 business days] of receipt.
Cancellations: Orders in process may incur cancellation fees.
- Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT PAID FOR THE PRODUCT(S) IN QUESTION.
WE SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, EVEN IF ADVISED OF THEIR POSSIBILITY.
No liability for delays, shortages, or failures due to force majeure (e.g., strikes, natural disasters, supply chain issues).
- Indemnification
You agree to indemnify and hold us harmless from claims arising from your misuse of Products, violation of these Terms, or negligence.
- Intellectual Property
All Site content, trademarks, and Product designs are our property or licensed to us. You may not reproduce, distribute, or create derivative works without permission.
- User Conduct and Prohibited Activities
You agree not to:
Use the Site for unlawful purposes.
Interfere with Site functionality.
Submit false information or engage in fraudulent activity.
- Governing Law and Dispute Resolution
Governing Law: These Terms are governed by the laws of [Punjab/India], without regard to conflict of laws principles.
Disputes: Any disputes shall be resolved exclusively in the state/federal courts of [Location]. You waive any objection to venue or jurisdiction.
- Force Majeure
We are not liable for delays or failures due to events beyond our reasonable control.
- Termination
We may terminate or suspend your access for any violation of these Terms without any prior information.
- Miscellaneous
Entire Agreement: These Terms constitute the full agreement.
Severability: Invalid provisions do not affect the remainder.
No Waiver: Failure to enforce a right does not waive it.
Assignment: We may assign these Terms; you may not without our consent.
Contact: Email [support@companywebsite.com] or call [Phone Number].
By using our Site, you acknowledge that you have read, understood, and agree to these Terms.
Deepak Fasteners Ltd
[Address]
[Email] | [Phone] | [Website]